Problem Solving

Featured Speaker: Irma Parone

About Irma Parone

Founder & President
Irma Parone, is the Founder & and President of Parone Group In acknowledgment of her innovative and results-driven approach,
  • Manage HR spotlighted Parone Group among the Top 10 Organizational Development Services Companies" in 2022
And 
  • The World-Famous Gallup organizationtwice ranked her business unit in their “World Class” category for workplace quality.
She is a graduate of the Cornell University Industrial Relations Studies Program and a Certified Organizational Development specialist.  She helps organizations with their people, and processes as well as maintaining focus on what matters most to move their company forward.   Prior to forming Parone Group, as a Sr. Vice President of a security company leading 1500 employees prior to forming Parone Group, she and her team improved customer retention from a very sad 52% to a whopping 93% And improved employee retention by 27% She is the author of the 4x award-winning problem-solving book WINX - The Problem-Solving Model to Win Exponentially with Customers. Employees. & Your Bottom Line.

Three Takeaways from the Interview:
  • Identify for the correct problem - often try to solve the incorrect problem.
  • Take the emotion out. Don’t make the problem personal.
Have a process a similar to 1) identify problem 2) Determine root cause 3) Evaluate impact 4) Problem solve 5) 3-4 options to solve the problems (examples in book Win X) 6) Go back to impact 7) Decision 8) Check and balance 9) Assess impact 10) Implement decision

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About Irma Parone

Irma Parone, is the Founder & and President of Parone Group In acknowledgment of her innovative and results-driven approach,
  • Manage HR spotlighted Parone Group among the Top 10 Organizational Development Services Companies" in 2022
And 
  • The World-Famous Gallup organizationtwice ranked her business unit in their “World Class” category for workplace quality.
She is a graduate of the Cornell University Industrial Relations Studies Program and a Certified Organizational Development specialist.  She helps organizations with their people, and processes as well as maintaining focus on what matters most to move their company forward.   Prior to forming Parone Group, as a Sr. Vice President of a security company leading 1500 employees prior to forming Parone Group, she and her team improved customer retention from a very sad 52% to a whopping 93% And improved employee retention by 27% She is the author of the 4x award-winning problem-solving book WINX - The Problem-Solving Model to Win Exponentially with Customers. Employees. & Your Bottom Line.

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